Affordability suite – PayU Blog https://payu.in/blog Mon, 21 Aug 2023 15:13:12 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://payu.in/blog/wp-content/uploads/2020/05/favicon_index-1.png Affordability suite – PayU Blog https://payu.in/blog 32 32 Aligning PayU’s product suite for insurance to achieve IRDAI’s Goal 2047 | PayU EMI https://payu.in/blog/payus-emi-integration-aiding-insurance-penetration/ https://payu.in/blog/payus-emi-integration-aiding-insurance-penetration/#respond Thu, 17 Aug 2023 09:44:57 +0000 https://payu.in/blog/?p=12666 We all have heard the saying prevention is better than cure.   Health insurance still isn’t a common investment term for many in India. Hence, a huge part of the population...

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We all have heard the saying prevention is better than cure.  

Health insurance still isn’t a common investment term for many in India. Hence, a huge part of the population struggles with financing their families’ day-to-day healthcare.  

According to health insurance statistics in India, 31% of hospitalizations are financed with loans and 47% by selling assets.

PayU's EMI Integration supporting Insurance penetration - high cost of premiums is one of the major reasons why people in India don't buy insurance. Currently. 31% of hospitalizations are financed with loans and 47% by selling assets and 70% of Indians spend their entire income on healthcare.
Present healthcare insurance statistics in India

Also, 70% of Indians spend their entire income on healthcare, and 3.2% go under the poverty line due to excessive medical costs. 

As per the Insurance Regulatory and Development Authority of India (IRDAI), Goal 2047 aims to cover 100% of India’s population under insurance by 2047. However, around 40 crore Indians still lack health insurance for various reasons.  

Reasons for low insurance penetration 

As per studies, there are multiple reasons why people may not opt for insurance: 

PayU's EMI Integration supporting Insurance penetration - high cost of premiums is one of the major reasons why people in India don't buy insurance
Four major reasons why people opt out of insurance in India

Talking about high premiums, 4 out of 10 people find insurance premiums very high, discouraging them from getting insurance.  

Consider a family of four – a couple and their two children.

For health insurance cover of ₹10 lakhs, they need to pay a premium of about ₹25,000 annually. As the monthly disposable income of 80% of Indian households is below ₹20000, paying the premium upfront is a challenge.  

How PayU is supporting the insurance industry with EMI integration

PayU understands that customers have buying intent but may be limited by their budgets. We strive to best support our partner businesses in providing their customers with the best affordability solutions. Insurance penetration with PayU’s EMI Integration

Our product suite includes the best EMI schemes – be it on credit cards from 16+ issuers or debit cards from 6+ issuers. People who don’t have credit or debit cards can opt for cardless EMIs supported by 6+ partners.

PayU has the highest issuer coverage in the industry
PayU has the highest issuer coverage in the industry

One of our partner businesses, a leading health insurance brand, trusts us with our Affordability Suite and saw an average m-o-m growth of 133% in conversions.

This is only the start, and we aim to support insurance penetration with PayU’s EMI Integration. Also, empower insurance businesses and help IRDAI achieve Goal 2047.

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PayU’s Affordability Suite Fueling Growth in India’s Travel Industry https://payu.in/blog/payu-affordability-suite-fueling-travel-industry-growth/ Thu, 06 Jul 2023 08:49:14 +0000 https://payu.in/blog/?p=12596 The travel industry is growing exponentially in the coming years. According to India Travel Market Report, the Indian travel market stood at over $19 billion in 2021 and is expected to cross...

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The travel industry is growing exponentially in the coming years. According to India Travel Market Report, the Indian travel market stood at over $19 billion in 2021 and is expected to cross $40 billion by 2025. With a CAGR of about 10%, it is a highly fragmented market right now. Hence, there are ample opportunities for new players in the booming market. One of the major reasons for the travel industry’s growth is – AFFORDABILITY.

Providing payment options like EMIs to customers, especially Tier 2 and 3 city-dwellers, enables them to make elaborate travel plans more cost-effective. As per reports, 5 in 10 people are now choosing EMI as their preferred payment option.

PayU is the preferred payment partner for the biggest travel players

Over 10+ online travel aggregators are integrated with PayU’s Affordability Suite. PayU’s integration has helped them clock a ~30% month-on-month GMV growth via EMI options alone in 2022. Owing to the present affordability trends, travel brands are actively opting for EMI and BNPL options. This not only helps increase conversion but also fuels growth.

For instance, India’s biggest travel aggregator, with an average monthly traffic of 45 million, has shown continuous growth in GMV of 25% (month-on-month) using EMI options under PayU’s Affordability Suite.

It showcases the growth in GMV coming purely out of PayUs EMI for India's top OTA in Y'22.
M-o-M GMV growth of India’s top OTA via EMI in 2022

Other PayU products leveraged by OTAs

With PayU’s Affordability Suite, India’s top OTAs enjoy the highest coverage of EMI options. This includes credit card EMIs from 17+ banks, debit card EMIs from 6+ banks, cardless EMIs from 6+ providers, BNPL offers from 5 partners, and many no-cost EMI options.

In addition to these, PayU provides best-in-class API solutions. PayU also offers an Affordability widget that enables our OTA partners to provide a frictionless customer experience on their websites and apps.

These include:

PayU’s Affordability Suite OfferingsDescriptions
Native OTP APIsCaptures OTPs on the merchant’s checkout page without redirecting customers to a bank website. This helps increase success rates by up to 5%.
Eligible BIN APIHelps you identify the issuing bank of the card bin & the minimum eligible amount for the bank.
Check Pre-EMI Eligibility APIHelps check the eligibility of Debit Card EMIs using customers’ phone numbers. This, too, helps improve transaction success rates.
No-Cost EMI IntegrationHelps convert high-ticket transactions by providing customers with zero-interest EMI options.
Offer EngineAllows merchants to create and monitor various offers across different payment modes on a self-serve dashboard.
List of PayU’s Affordability Suite products

Click here to learn more about the product offerings.

PayU’s Affordability Suite has helped players in the travel industry unlock a new level of growth. Moreover, PayU is continuously supporting them with best-in-class product offerings to improve their customer experience.

You, too, can power your travel business with PayU’s Affordability Suite in just three simple steps. Click here to learn how.

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Reasons your business should offer EMI https://payu.in/blog/reasons-your-business-should-offer-emi/ Tue, 18 Oct 2022 10:21:28 +0000 https://payu.in/blog/?p=12178 EMI, a word we have heard and used numerous times while transacting or shopping, is not new to us. However, the usage of the term has increased by leaps and...

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EMI, a word we have heard and used numerous times while transacting or shopping, is not new to us. However, the usage of the term has increased by leaps and bounds in the recent years. Clearly, there has been a rapid shift in India’s customer behaviour. With the demand for a better lifestyle and access to everything that’s best, more and more people are gradually turning to this payment mode. However, we also cannot overlook the fact that dipping income during COVID-19 gave a major boost to this payment mode. In fact, in the year 2020, right after the pandemic hit India, EMI and cardless EMI witnessed a massive growth of 125% and 178% respectively. With the growing importance of this payment mode, it is important to understand what is EMI.

What is EMI? 

It basically stands for equated monthly instalments. As self-explanatory as the word is, it basically allows the buyer to buy a big-ticket product or service without the requirement of immediate and complete payment. How, then, does the buyer pay? It’s simple, the buyer pays back the amount of purchase in comfortable monthly instalments instead of having to pay the entire amount upfront. This right here is the main appeal of this payment mode. Not only does the buyer get what they want but they can choose to pay over a few months, as per their comfort. 

Now, that we know what is EMI, the question that comes to mind is how EMI works to help your business.

How does EMI help you as a business?

Here are a few ways in which activating EMI at your checkout will help you boost your business: 

Increase consumer affordability: As a brand, you would provide all kinds of products or services that you can. Some are big-ticket while others are small-ticket. While most buyers take little to no time to purchase small-ticket items, they would definitely consider a variety of factors before investing in something that’s expensive. In such a scenario, the best way to enhance your customer’s affordability is to give them respite when it comes to paying you for the product. This is exactly what EMI does. This is an ideal way to delight your customers by making your big-ticket items affordable and attainable for them. 

Reduce cart abandonment: In continuation to the above point, when a buyer is unable to afford a certain product, they are bound to abandon their cart. This impacts your business in terms of conversion and revenue. But what if the buyer can choose to pay in instalments? In that case, your buyer will reconsider their purchase decision as paying in installments will help them gratify themselves and also ensure that they don’t invite financial burden as a result of the purchase.

Increase conversions: As mentioned above, once you have made yourself affordable to your buyer, conversions are bound to increase. This will ensure dipping cart abandonment rates and ensure that every customer journey on your platform is taken to completion.  

Increased revenue: Needless to say, once your conversions heighten, it automatically enhances your revenue. Now as a business that wants to prosper and sell nothing but the best, this is a win-win situation for you wherein not only does your customer become more loyal and makes repeat purchases but also you as a business witness escalating revenues. 

Now you know the many ways in which EMI activation is bound to help your business soar.

So, wait no more and activate EMI today!

Frequently Asked Questions

How many types of EMI can I activate for my customers?

You can activate all types of EMI with PayU i.e. no-cost EMI, debit card EMI as well as credit card EMI.

Do I get paid the complete amount even if the consumer chooses EMI as their payment mode?

Yes, you get paid the entire amount of purchase upfront even when your customer chooses to pay in monthly instalments.

Do I incur any loss or damage if the buyer doesn’t do timely instalment payments?

No, your business doesn’t incur any loss in this scenario as you are already paid the complete amount. Instead, the loss is borne by the bank in this case.

Will my buyers be able to avail EMI offers at checkout?

Yes, buyers can avail offers on EMI payment at checkout.

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How to maximize sales this festive season? https://payu.in/blog/how-to-maximize-sales-this-festive-season/ Wed, 15 Sep 2021 13:08:15 +0000 https://payu.in/blog/?p=9611 The festive season is a once-a-year opportunity to maximize sales and is crucial to most businesses out there, including yours.

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We’re sure you’re busy getting your products and supply chain ready but are you ensuring your products are affordable to your customers?

Consumers today are used to purchasing on credit. There’s been a 220% rise in EMI transactions since the pandemic, a 65% rise in adoption of Buy Now Pay Later (BNPL), discounts, and cashback have been powering purchases for the last decade.

Indian markets are grossly underserved when it comes to access to formal credit, with only 62 Million Indians having access to credit cards. But the consumer of today has the desire to purchase and is looking for credit to increase their purchasing power. In fact, consumers are looking to get these services in real-time on their mobile without having to do cumbersome paperwork.

So, the question is – Is your business ready to offer the flexibility and affordability modern Indian consumers desire?

1.How does PayU Enable You to be Festive – Ready?
2.What is PayU’s Affordability Suite?
3.What Do We Do for You?
4.How Can You Get Started?

How does PayU Enable You to be Festive – Ready?

PayU’s Affordability Suite empowers customers to make the purchases they desire with payment modes such as Card Based EMIs, No Cost EMIs, Buy Now Pay Later, and Cardless EMIs.

These can be used for high-ticket purchases such as consumer electronics with EMIs or low-ticket high-frequency purchases such as food orders with BNPL.

You reduce the one-time purchase cost for a consumer, nudging higher order values and increasing sales for your business.

What is PayU’s Affordability Suite?

The PayU Affordability Suite offers:

  • PayU Offers Engine: Enables you to create customized offers at a brand, category and even product level across all payment modes. With real-time analytics, you can optimize your campaigns to power more purchases.
  • White-Labelled Customer Base: We give you access to 50 million white-labelled users to whom you can show the exact offers they are eligible for across all payment modes. The personalized experience increases the probability of final purchase.

What Do We Do for You?

  • Offer the best coverage of payment options in the industry

    We enable you to offer affordability options across all payment modes and banks- Credit Card EMIs, Debit Card EMIs, Cardless EMIs, Buy Now Pay Later. In fact, our direct integrations with banks lead to 5% higher success rates on transactions.
  • Enable you to offer the best customer experience

    A fully digital, mobile- first payment experience enables your customers to opt for EMIs and BNPL within minutes. We also standardize the flow for all EMI transactions by enabling you to capture the OTP on your website, this giving you full control on the customer experience.  
  • Offer affordability in retail/ omnichannel stores as well

    You can also enable EMI availability using Contactless QR Codes or your POS device at your retail outlets.

How Can You Get Started?

Just reach out to us at affordability@payu.in or your respective Account Managers, to enable the Affordability Suite for your business.  

Co-authored by Dhruv Mathur-Assistant Manager, Content, PayU India

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