We came up with relatable stories of three business owners, Anu, Kamal, and Saad, ready to take the next step in their business. Each has their doubts and is unsure if #TimeIsNow to grow. This campaign shows how PayU powers their businesses to collect and track multiple payments worldwide, automate vendor payouts, and process recurring payments seamlessly. 

Tap on the video below to find out how! 

Here are the stories of Anu, Kamal & Saad! 

Anu is an entrepreneur who owns Upsyche, an upcycled clothing line. She was getting orders from multiple sources but something was stopping her. She just automated the way she collects and tracks payments from multiple sources with PayU. What happened next is for you to see! 

Kamal owns a healthcare company, Medlo which is an aggregator of medical consultation & medicine delivery. He wanted to take go PAN India but something was stopping him. He onboarded new vendors across India with PayU. What happened next will amaze you!  

Saad is an entrepreneur who owns Clickr, a SaaS company. He wanted to change his business model but something was stopping him. He took the next step to adopt a new business model with PayU. Tap on the video to find out what happened next! 

But do you know what was common between them? 
They all believed that #TimeIsNow and took the next step.  

Did Anu, Kamal & Saad’s journey inspire you to take your leap of faith? Let’s do it together! 

The post Check Out Our New Campaign #TimeIsNow appeared first on PayU Blog.

PayU India, the market leader in the e-commerce payments space, is looking to make a big push into omni-channel this year, according to the company’s CEO Anirban Mukherjee. Besides, the fintech company plans to emerge as a large digital credit platform and build digital financial services this year, Mukherjee told BusinessLine.

“All the three segments — payments, credit platform and digital financial services – will be the focus areas this year. The big theme of 2020 will be to engage more with banks on all the three fronts. We do things on our own, but banks have deep relationships with merchants and consumers, and we want to work with them,” he said.

Omni-channel Payments

While continuing to operate in e-commerce payment, PayU India will focus on giving a big push into omni-channel, said Mukherjee.

“Consumers start payments on one channel and then move — they start on their mobile, then they go the store, they order online and return to the store, look at offers elsewhere. So most of our merchants have a presence online and offline. We are now building a fairly large initiative on omni-channel,” he said.

Claiming that PayU India is the preferred payments partner for the top 200 merchants in the country, Mukherjee said: “We have done a lot and continue to innovate from the platform and product perspective, to improve the experience for merchants and consumers.”

PayU India also plans to make a big push into in-store payments. Further, one will see the company working more with Wibmo, an authentication services provider it has acquired, he added.

Consumer lending

PayU India will look to ramp up “very significantly” on consumer lending this year, said Mukherjee. “This will happen once PayU Finance comes together – with PaySense and LazyPay. We will be a very large digital credit platform within this year, offering all products —buy now pay later, EMI at the point of sale, and personal loans — all digitally-led,” he said.

Going forward, PayU also plans to work with banks, partnering them and originating loans together.

“Today we lend on our own books. We will partner with banks to co-lend in the coming days. Credit is a massively under-served problem in our country. We will start with the consumer and eventually do SMB (small and medium businesses) lending as well,” he said.

While LazyPay — which does a lakh transactions per day — is the ‘buy now pay later’ product, PaySense is a recently acquired lending platform. Mukherjee said PayU Finance will become one business. “We have complementary capabilities, we will take our own lending business and put it under the PayU Finance umbrella. The PaySense platform and what already existed within PayU Finance will be combined under PayU Finance,” he said.

Fintech ecosystem

PayU India is also looking to build fintech ecosystem.

“We have made an investment in Fisdom. We will make a bunch of other investments. There will be a big push into fintech ecosystem — essentially digital financial services for consumers and small and medium businesses,” Mukherjee said.

Fisdom is working with banks, offering digital wealth products such as mutual funds, gold loans and insurance. They mostly offer services to bank customers both through physical branches and a digital app, he added.

Click here to read the complete interview on the Hindu Businessline.

With more than 3.5 lakh merchants, PayU is India’s leading all-in-one payment solution. Now to enjoy the best payment gateway experience and grow your business effortlessly,

The post In 2020, PayU India To Engage More With Banks For Digital Payments Push appeared first on PayU Blog.

Beginning the year 2020 with a bang, PayU is planning to merge operations of our consumer lending business LazyPay with PaySense, India’s fastest growing digital credit platform. The combination will bring together two highly complementary companies, to better serve our customers.

This merger takes us one step closer to achieving PayU’s long term vision of orchestrating a fintech ecosystem in India, by partnering with the right companies and offering multiple financial services. 

PayU will inject a total of upto $200M in the newly-merged enterprise PaySense; $65M of the total amount will be immediately invested, while the balance will be infused in the next 24 months.

Benefits for Customers

While India’s banked population has more than doubled since 2011 to over 80%, credit bureau coverage is still limited. By pooling the strengths of PayU, LazyPay and Paysense, the combined entity will be able to reach out to more new-to-credit Indians, who have a strong appetite for credit.

PayU has a deep understanding of consumer backgrounds, insights into their purchase behavior and affluence levels thanks to our payment gateway business. LazyPay has expertise in driving customer acquisition and engagement and PaySense’s forte is strong analytics, tech & risk management capabilities. Together, we will build one unique platform successfully serving the needs of people who require credit to power their aspirations. 

Leaders Speak

Siddhartha Jajodia, Global Head of Credit, PayU said, “Technology has the power to completely transform people’s access to financial services and the credit market in India is ripe for further digital disruption. This merger is the next step in our journey as we accelerate our vision for credit in India. We’re delighted to welcome Prashanth and his experienced team as we integrate this fast-growing business and build a full-stack digital lending platform aligned with PayU’s overall plan of orchestrating a broader fintech ecosystem in the region.”

Prashanth Ranganathan, Founder and CEO, PaySense added, “Providing more Indian consumers with access to credit is crucial to helping individuals grow and succeed. PayU is a natural partner for us as we both strive to make finance more simple, accessible and transparent. We’re excited to start bringing our personal loan product to more consumers throughout India and truly democratise credit.”

PayU’s unified digital credit platform will enable third parties such as banks, NBFCs and alternate lenders to co-lend and grow assets. It will also enable borrowers to access credit whenever and wherever they need it, in a digital and seamless way. 

As a part of the deal, Prashanth Ranganathan, currently PaySense CEO will lead PayU’s credit business in India as the CEO of the new enterprise. 

Read the full media coverage on The Economic Times, The Times of India, ET BFSI, ET-Brand Equity, Live Mint, Fortune, The Hindu Business Line, Business Standard, The Financial Express, CNBC TV 18, Inc42, Your Story, Entrepreneur, and Moneycontrol.

The Road Ahead

At PayU, our investments are driven by our focus on developing new capabilities that better serve our customers, giving them access to products that best suit their local needs. There is great synergy between the businesses and by leveraging it, PayU and PaySense will be able to use their strengths to reach out to the underserved customers, bringing us one step closer to a world without financial borders, in which everyone can prosper.

We are hopeful of many such acquisitions and developments in the future. To know more about our innovations and products,

The post PayU Acquires PaySense for $185 MN to Strengthen its Credit Business in India appeared first on PayU Blog.

We are glad to share with you that our merchant care team has successfully achieved the Six Sigma Level in Quality Assurance. We did this by increasing efficiency, reducing errors, innovating products for better merchant experience and attaining international standards of excellence in our merchant care services.

What is Six Sigma?

Six Sigma is a methodology for pursuing continuous improvement in customer satisfaction and experience. It is a management philosophy to improve effectiveness and efficiency. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services by decreasing the probability of errors.

In January 2019, our Care team – which looks after merchant experience and support – identified 15 target areas to improve upon by December 2019, in line with PayU’s overall goal of continually improving merchant experience.

In September 2019 itself, the team achieved all the targets and substantially improved merchant experience across 3 service centre locations which are responsible for servicing a merchant base of more than 3.5 lac. This included significant reduction in the number of escalations and interactions with merchants, improving the ‘First Time Resolution’ percentage, reducing average handling time and further enhancing soft skills. The team now offers best-in-class care services to merchants, faster and more accurate resolution of queries.

“We, at PayU, take great pride in ensuring that we provide fast and seamless care services to our merchants. Attaining globally recognised compliance standards such as Six Sigma is hugely important as it enhances our communication with our merchants and ensures our servicing to them is of the highest quality,” said Sukhinder Singh Thapar, Director Merchant and Customer Experience, PayU.

We keep innovating and bringing in new products and features that help our merchants grow their business and simplify online payment experience for their customers. Our aim is to build more products that ease our merchant’s business needs, in the future.

Not a PayU merchant yet? Sign up and explore our wide range of products for all your business needs.

The post Proud To Announce: Our Merchant Care Team is Six Sigma Compliant! appeared first on PayU Blog.

“What we are doing is building an ecosystem, which in our context means payments, credit and digital-led financial services. It’s made up of a bunch of providers who are partners in different forms, coming together to meet the needs of consumers and merchants on these three needs. It’s not us doing it alone. We work closely with banks, other financial institutions, fintechs, and other partners to co-create an ecosystem. We are just orchestrating it,” said Laurent le Moal when asked about PayU’s future plans.

“To create a platform, what we build has to be open from the get-go. That’s easier said than done. But that’s the way we think about our credit platform. Take any big wallet in India and we are happy to be their platform for credit. To build an ecosystem, we also need to think around the consumer. Consumers have different payment providers for different things—wallets, banks, apps for investing in mutual funds, and so on. You show a different view of yourself to each of these providers. We want to get a 360-degree view of the consumer by working with different providers, giving them access to our platform, which has a lot of consumers, merchants and their data, and vice versa. We also get access to their data, which gives us a particular view of the consumer to complete the picture. The more I know about who you are and what you aspire to do, the more I will be in a position to improve my products and build new products that suit your needs. If we have the data in place, we will be able to provide customized products to the consumer and accelerate innovation. It is also going to drive financial inclusion. Data can underwrite the risk of providing credit and financial services to people that banks won’t serve because they have no way to manage the risk. One way to go about this is to make small investments in different providers to establish a partnership. This is what we are starting to do now to accelerate the formation of the ecosystem,” he added.Read Laurent le Moal’s full interview with Mint here.With more than 4.5 lakh merchants, PayU is India’s leading all-in-one payment solution. Now to enjoy the best payment gateway experience and grow your business effortlessly,

The post PayU’s Global CEO Talks about How Data Can Help Underwrite Credit Risk of People That Banks Won’t Serve appeared first on PayU Blog.

Shopmatic merchants will be able to leverage all paymentoptions on their web stores after integrating with PayU. Using PayU as a payment option will allow merchants to give their customers a wide range of payment options such as credit/debit cards, UPI, e-wallets, etc.

This tie-up will also allow any Shopmatic merchant to enable its PayU Payments Solution in just a single click.

Noopur Chaturvedi, Country Head, Small and Medium Businesses, PayU said, “As an industry leader, we are constantly looking for ways to make the payment experience simpler & effective for the merchants in India, accelerating their growth in the digital ecosystem. We are delighted to partner with Shopmatic to extend instant and easy omnichannel payments solutions to its merchants. Through this partnership with Shopmatic, we are powering the ambitions of the small and medium merchants. We are confident that our innovative payments solutions will simplify payment processes for Shopmatic’s merchant partners.”

Click on these links below to know more about PayU-Shopmatic partnership:

The Economic Times, Money Control, Deccan Chronicle, Silicon India, Asian Age, Techstory, Business World, APN News, India Education Diary, India Updates, Newsd, The Weekend Leader, Daily Hunt,NP News24

With more than 4.5 lakh merchants and growing, we give our merchants an opportunity to give their customers a seamless checkout experience, expand the reach and grow their business. To know more,

The post PayU Partners with E-Commerce Firm Shopmatic appeared first on PayU Blog.

With Shopmatic giving a number of payment gateway options, you may get confused about which one to choose. However, now with PayU being the latest addition, you don’t have to think at all! With PayU, you can provide a seamless redirection-less checkout experience to your customers by giving them all payment options and ease to shop from any device or channel.

PayU Payment Gateway for your Shopmatic Website  

With over 3.5 Lakh merchants and growing, PayU is India’s leading payment gateway with the best success rates in the industry.

The top 5 reasons why you should choose PayU as your payment gateway, while creating a website on Shopmatic, are:

1.Single Click Onboarding From Your Shopmatic Account

The Shopmatic & PayU integration will allow any Shopmatic merchant to enable its PayU Payments Solution in just a single click.

For new users, all they need to do is select PayU, click on “create PayU account” and the system automatically fetches the merchant credentials from the Shopmatic server to create the PayU merchant account thereby providing a seamless & quickest onboarding.

For existing PayU merchants, they just need to click on PayU and it will be added as a payment gateway on your e-commerce website as well.

2. Collect omni-channel payments

PayU is the only payment gateway that allows you to accept payments from multiple channels, devices, and payment modes, through a single processing platform. This will help you attract omni-channel retail customers who purchase in various non-traditional ways.

3. All payment options

With PayU you can accept payments from Debit/Credit card, Net Banking, UPI, EMI, E-Wallets, Google Pay, Lazypay and more, thus simplifying the customer payment experience.

4. Powerful dashboard

Track and manage all your transactions and business performance on-the-go. The PayUmoney dashboard allows easy & hassle-free reconciliation of accounts in a single window.

5. Specialized e-commerce refund module for online and offline transactions

This unique feature allows you to carry out instant bulk refunds to all your online as well as offline customers from within the PayU Payments Platform.

Besides this, PayU also has several add on features that can help you grow your business:

1. Payouts: This will allow you to disburse immediate bulk payments to anyone, anytime using NEFT, IMPS or UPI
2. Same-Day Settlement: With this, you will get money in your account the same day!
3. International Payments Acceptance: You can accept payments in 100+ currencies

Merchants that use PayU as Payment Gateway:

1. Retain the focus of their customers on the products/services as PayU offers a completely redirection-less checkout experience known as the Bolt Checkout
2. Have a better success rate in transactions because of features such as the Saved Cards option
3. Have safe and secure transactions as PayU is PCI-DSS compliant with 128-bit encryption

Conclusion

It is amazing, right? We are constantly in the process of creating more features and products that make business easier and fun for you! PayU is the simplest and quickest way to collect payments from anywhere, anytime!

To know more about PayU and its products,

The post Why Choose PayU While Building Your Website on Shopmatic appeared first on PayU Blog.

PayU is committed to Diversity and Inclusion at the highest leadership levels. We are driven to address the gender gap across all levels of the workforce and at all stages – from hiring and recruitment to evaluation and promotion.

Some of our existing initiatives include giving employees twice the bonus for referring a women candidate as the bonus for referring a male candidate. This program has had a very successful response with over 300 referrals coming to us in record time. We also promote childcare subsidy for mothers and single fathers, supporting employees in their domestic responsibilities.

In part, the gender gap at the workforce also occurs when experienced women employees take a sabbatical from work for a few years. At PayU, we are committed to addressing this and recently, our HR team participated in an all-women attendee conference – HerRising, held in Bangalore, organised by JobsForHer (JFH) – an organisation which enables women to find the right opportunities to restart their careers after a break. PayU had an exclusive space to meet more than 2000 women across their career journeys and interacted with more than 400 of them.

We consider gender diversity as a starting point for making PayU more inclusive. We not only want to attract and engage more women but want to go one step further and create a platform at PayU for women who have been on a break and now want to resume working. To aid us in this mission, we have tied up with the JFH team.

We are very happy to have started an initiative Second Innings Program, which will consist of jobs for which only women returnees will be eligible to apply. As part of this initiative, we will be extending specific job opportunities to these women across PayU offices, so as to provide them a platform to restart their careers with PayU. The women will be assigned a workplace ‘buddy’ for a month from the existing team, to ease their journey as they transit back into professional workplaces. The opportunities will be open across verticals.

Women who want to re-join work will be hired at PayU as trainees for the initial 6 months. At the end of their 6 months’ probation period, their employment can be confirmed, the basis of their performance. Leaders are also given the power to hire full-time employees directly from this pool of women if the candidate is suitable and matches all the requirements of the job.

Through these and many other programs and initiatives, we are slowly changing PayU into a more open, more inclusive and more diverse company, and a better place to work. If you want to know more about the exciting opportunities we offer as part of Second Innings, please visit: https://www.jobsforher.com/company/payu-payments-private-limited/6083

We hope this initiative to become a great success and prove to be one of the most effective ways to bring back women professionals who were on a career break. To know more about PayU values & initiatives,

The post Second Innings – Bringing Talented Women Back into the Workplace appeared first on PayU Blog.

And now, with an aim to empower Indian businesses for their growth and to solve their payment related issues, we have partnered with Zoho CRM. We are happy to unveil this one of its kind partnership where businesses’ smooth growth is the priority!

With this partnership, businesses like yours can manage client’s information, business details and their payments: all in one place. This feature is best suited for:

• Sales teams of all sizes
• E-Commerce & retail businesses
• Finance & insurance agencies
• OEM production & distribution vendors

Here is what Nameet Potnis, VP Marketing & Growth, PayU SMB has to say about this partnership: “With this association, we are expecting a surge in PayU’s SMB business, since all the merchants using PayU’s payment functionality on the Zoho CRM dashboard will be registered as PayU merchants as well.”

This partnership brings along the following powerful features for businesses:

• Collect payments directly and securely on Zoho CRM
• Easily track real time status of payment requested and handle reconciliation through Zoho CRM dashboard
• Provide customers a seamless checkout experience by giving all payment options such as credit cards, debit cards, UPI, wallets, net-banking etc

PayU-Zoho CRM integration will enhance a user’s (merchant) experience by removing the hassle of tracking customer’s online payment information on one platform and then logging into a different CRM system for other sales information and then closing the deals manually.

The tie-up aims to break this siloed approach and make the payment processes simpler. Now, Indian businesses would be able to manage their business leads as well as process and track all their online payments – all on one platform.

Commenting on the collaboration, Raju Vegesna, Chief Evangelist, Zoho Corporation, said, “We consider Zoho CRM’s integration with PayU as a great first step for further collaboration and a strong partnership. Our association with PayU India helps Indian businesses reach more customers and grow their business while also offering a seamless hyper-local solution to accept online payments.”

The vision of having a cashless economy would only be possible when we facilitate online payments for all our needs so that everyone is on the same page, connected! This partnership is another step towards that goal. We at PayU are dedicated to creating a fast, simple and efficient payment process for all our partner businesses.

Click on these links below to know more about PayU-Zoho CRM partnership:

The Times of India, CIOL, IANS Live, PTI, Business Today, India Today, India Infoline, VAR India, SME Channels, SME Street, NewsR, Banking Frontiers

The post PayU Partners with Zoho CRM, Enabling Businesses with Seamless Payments appeared first on PayU Blog.

PayU’s innovative solutions for digital payments also enables merchants to offer their international customers the choice to pay in their own currency with Dynamic Currency Conversion (DCC). The only company in India offering the DCC option, PayU delivers real value to merchants and customers through upfront conversion of foreign purchases.

PayU’s international payments are integrated across its entire product suite including the payment gateway, payment links, subscriptions and invoices. The company offers innovative services and solutions for digital payments and online checkout processes to suit the needs of its merchants, including MSMEs, in India with features that include Advanced Fraud Protection, Flexible integrations, recurring bill, Mobile Optimization, Intuitive dashboard and APIs, Customized payment flows, Managed payment analytics and much more.

The company leverages state-of-the-art ‘API first’ design and a single integration
to address challenges in international payments, providing merchants access to more than 2.3 billion potential new customers in the major high growth markets across Asia, Central and Eastern Europe, Middle-East, India, Africa and Latin America.

A secure, merchant centric payment gateway service, the company has an in-depth understanding of the vast and intricate details of the Indian market and its payment landscape, bringing convenience and trust in digital payments through continuous innovation leveraging technology.

The post PayU India Leads The International Payments Business, Servicing Over 100K Merchants! appeared first on PayU Blog.