Vtex, a leading global commerce platform, and PayU, a leading global payment aggregator with local expertise, helped Motorola India build the online D2C storefront. PayU India powers the payment solutions on this website. With its many payment integration methods and a strong partner network, PayU can co-build technology solutions for any business size and industry.

VTEX is proud to collaborate with PayU India to support Motorola’s e-commerce ambitions in India. By leveraging PayU’s robust payment stack, Motorola’s customers can enjoy a seamless and secure checkout experience, enhancing the overall shopping experience on our platform.

Prakash Gurumoorthy, EMEA & APAC General Manager at Vtex

How PayU empowers Motorola on its D2C growth journey 

One of Motorola India’s biggest goals was delivering the best customer experience through its newly launched website. A big part of this is providing exciting offers and a seamless checkout experience at par with evolving customer expectations. Motorola wanted to leverage PayU’s decades of experience and expertise in enabling more than 5 lakh businesses with payment solutions that drive growth. 

Motorola uses PayU’s Affordability Suite to make purchasing easier for a wider customer base. Using PayU’s Affordability Widget, Motorola can make EMIs and many other payment options more discoverable. And Motorola manages its entire offer lifecycle – sourcing, running, reconciling offers – and settlements using PayU’s Offer Engine. 

Other PayU products and capabilities that Motorola relies on are: 

• Wide range of payment modes: With 150+ options, PayU offers customers the flexibility to use their preferred payment modes – from UPI to credit card EMIs and BNPL. PayU provides the industry’s highest coverage and transaction success rates, helping enhance customer convenience and trust. 
• Simple APIs and plugins: Easy integration options like developer-friendly APIs and plugins make it possible to integrate any payment solution with ease and speed. 
• Robust security and fraud prevention mechanisms: PayU employs advanced fraud detection tools and prevention measures. It ensures a secure payment environment that keeps customer data safe and can even handle transactions at scale. 
• Insightful analytics and reporting: Motorola uses PayU’s comprehensive analytics and reporting tools to track key payment performance metrics like transaction volumes and success rates, enabling it to make informed business decisions. 

Besides these, PayU provides Motorola with dedicated customer support, enabling it to streamline payment processes and effectively grow its business. 

Partnering with PayU India allows us to enhance our customers’ online shopping journeys by offering diverse payment options, top-notch security, and streamlined payment processes. We are confident this collaboration will contribute to the success of our new online store. 

Beyond payments: Empowering businesses across their lifecycles 

In 2021, Motorola India earned $2.5 million in revenue just through its online store in its first year of operation. This is a testament to the successful partnership between PayU, Vtex, and Motorola. PayU doesn’t just support its partners with payment solutions, it enables businesses at any stage in their lifecycle. To deliver on its promises, PayU will always keep improving itself on these three pillars: 

• Deliver frictionless payment experiences that improve sales 
• Make customer acquisition cost-effective 
• Co-build with partners to enable growth for all kinds of businesses 

As Motorola grows its online presence in India, PayU will continue to support its ambitions at every step of the way. 

The post Motorola India Goes D2C with PayU and Vtex appeared first on PayU Blog.

Similarly, a radical transformation has happened in the fintech ecosystem. This growth has happened in payment solutions like UPI, wallets, one-tap payments, tokenization, and blockchain in the last ten years. Seeing this, it is quite evident that customer expectations and needs are driving new product breakthroughs. 

Fintech as a sector itself has revamped entirely in terms of providing a seamless customer experience while gaining trust as well as by delivering secured payment platforms. 

Challenges in Building Fintech Products

Developing successful fintech products doesn’t come easy. It always comes with challenges such as compliance with the latest Government norms, Artificial Intelligence (AI), and big data capabilities. Along with improved user experience (UX), data security among others.  
 
If these are taken care of in the nascent stages, the challenges will be minimal at the time when the product is put to test. 

Now, you must be thinking what’s the driving force that helps in building such successful products in the fintech ecosystem? Here’s a list of them: 

1. Innovation 

In the online payment environment, the customer goes through a lot of problems such as payment failures, delayed refunds, etc. As per the studies, a merchant is the one who bears the brunt of cart abandonments due to the limited availability of payment options, complex checkouts, or any other technical glitches.

Manas Mishra, Chief Product Officer, PayU India believes “A customer-first mindset is a driving force behind any innovation. Creating successful fintech solutions at scale relies on this guiding principle.”

As a result, a lot of innovations have happened in the payment world to tackle such problems. Problems focusing on providing the best customer experience. With the use of innovative solutions like One-Click payments, customers can make quick payments at the checkout without switching over to different tabs, remembering their CVVs and OTPs. Isn’t that cool, right? 
 
Even, studies have revealed that such innovative solutions can make the payment process 1.5x faster. 

So, it’s the need of the hour to invest in seamless payment experiences. In other words, payment experiences that foster repeat purchases and increase average transaction value and transaction success rates. 

Long story short, to make your product development successful, it has to go beyond meeting business needs. Not to forget that it also add value on a larger scale. To accomplish this, product managers and engineers have a suitable environment. An environment where they get a level of trust, empowerment, and ownership. Thus, they are more likely to generate innovative ideas. 

2. Deliver what your customer wants 

We are currently living in a world where customer preferences and requirements are constantly changing. If a brand does not evolve itself with the changing winds, chances are high that it will perish soon.

The Pandemic era served as a catalyst that led to a massive change in the way customers use online payments. They were keen to use contactless payment methods that are quick and can be used anytime, anywhere.

Suitably, the payment service providers along with merchants have responded to the emerging needs with omnichannel solutions. Right now, a lot of payment decisions are being made through multiple payment channels. They have expanded to payment checkpoints too. 

Consequently, businesses are now adopting omnichannel payment solutions to provide a seamless experience to their customers. 

Final Thoughts

Fintech is one such sector that is highly changing. Evolving existing products with the changing needs is the only way to sustain and be successful in the market. In other words, customer-centricity is the only way to stay ahead of others and remain unaffected by the changing winds. 

Incorporating this approach into fintech products can boost financial inclusion, lower entry barriers, and democratize technology across the nation. As you empower customers, you enable businesses.

The post Why is a customer-centric approach key to building successful fintech products? appeared first on PayU Blog.

Selection Process   

The selection process was quite unique and practical assignments were given. This was a new experience for me and showed the company’s culture of valuing the quality of work.   

Round 1 – Assignment Round   

This round started off with multiple questions based on product thinking, guesstimates, metrics, and related topics. I would be lying if I don’t mention the fact that I enjoyed completing the assignment.  

Round 2 – Interview Round  

Post the assignment round, I had an interview process with Naveen Athresh – Sr. Director Product Management-Process, IXD/UX – Merchant XP, PayU. It was 45 minutes long interview, but was more of a discussion, about my past experiences, the reasoning behind the answers I had written in the assignment round, why do I want to enter the product management field, and other related questions. After the interview round with Naveen, my wish to be part of PayU grew, as I wished to work in a company with such receptive leaders at the helm.  

Round 3 – HR Round   

After completion of the interview round, the final round was the HR round with Denzil Jose. It was more of a general round, the questions revolved around my interests, hobbies, and other general things.   

The entire process took 7-10 days to complete. I got my confirmation of selection through email and call by Denzil. I was very excited to begin a new journey in my career.  

Post Onboarding Journey (Commencement of Internship Project)  

Right after my onboarding, I got a project which’s interesting and challenging at the same time. Nevertheless, during the entire duration of the internship, the mentors helped the team extensively. Both the product mentors (Anant Jain) and engineering mentors (Chirag and Shashi Kumar) took out time from their busy schedules to interact with us and guide us during the project. The mentors treated us as part of PayU (and not as interns) and their faith and belief in us, boosted our confidence to work and give our best. PayU also offered me the opportunity to work on a different project, alongside the current project, indicating their trust in an intern. I worked on 2 different projects alongside each other, which turned out to be an enriching experience for me.   

During the entire duration as an intern, I worked with different teams, learned how to coordinate with multiple stakeholders, and prioritize from among given multiple options. Working as part of the team, we made great progress in the project. It was shown to the senior leadership team (including Manas, Naveen, Swaroop) who appreciated our efforts and believing in our abilities.   

Naveen and Swaroop also kept regular track of the work done on the projects and also provided their feedbacks, helping the team to improve upon the projects. Within a record time frame of three months, I joined PayU as an Associate Product Manager. The guidance from the mentors and leaders, work culture and the exciting projects make it the company where I can learn and grow, while at the same time be a part of an exciting sector.   

My advice for you all is “Work your way through the opportunity coming your way. You may not find the answers at the moment, but you’ll surely connect the dots later”  

Thanks for reading 🙂   

Hoping the best comes your way in your product journey!    

The post Journey of an Intern to Product Manager at PayU | Ayush Rawat appeared first on PayU Blog.

I started my journey with PayU as a Product Management Intern. I transitioned from research into the product, and ever since I got a flavour of product management, I knew that it was something that I wanted to pursue. Hence, despite having an on-campus consultancy offer, I kept pursuing product management roles. One of the biggest challenges I faced while applying for product roles off-campus was the lack of hands-on experience in products. All my internships had been in Research & Development (R&D), and product management was an altogether different ball game for me. Nevertheless, I was determined and passionate enough to start, no matter how late I was.

I decided to apply for internships and get an insight into the DNA of the role before applying for full-time positions. In just three months, I ended up landing two product management internships and a full-time product analyst offer.

How I ended up being an Associate Product Manager at PayU is a story worth sharing. PayU started hiring product interns for the first time, and I was lucky to get that opportunity. I knew that the problems and the scale that I’d get to work on at PayU would be immense, and this is when I knew that I had to seize this opportunity.

The hiring process was pretty organized. I saw a post about an internship opening at PayU on LinkedIn and emailed my resume and profile. Unlike my experience with other companies, where you usually need a referral to get an interview in the first place, PayU followed a very diligent hiring process. I didn’t need a referral, and I heard back from them in a few days. It reflects how they value employee work culture and seek to increase accessibility and diversity in their hiring process!

Following this profile-based preliminary screening, I had four other rounds:

Round 1: General Introduction Round

This was a general chat with Naveen Athresh – Senior Director, Product, IXD, Process design at PayU. It was a nice 30-min long conversation about my past experiences, my inclination towards the product, product vision at PayU, and what to expect from the internship. Knowing that I’d be getting a chance to be mentored by some of the most experienced leaders in the product ecosystem kept me going.

Round 2: Assignment Round

I was notified that I’d be given an assignment to work on. However, what I didn’t expect was that the assignment would be so diverse. There were questions on product thinking and design thinking, guesstimates, metrics, and general questions about a day in the life of a Product Manager (PM). There were 12 questions in total, and I had about 6-7 hours to submit the assignment.

The questions measured both the breadth and the depth of one’s product knowledge, and I thoroughly enjoyed working on them.

Round 3: Product Thinking Round

This turned out pretty interesting! I was interviewed by Saurabh Kumar – Associate Director of Merchant Experience at PayU. He asked me about my favourite product, how I thought about metrics and my understanding of user personas. I was asked to redesign Instagram for the older generation.

It was an exciting conversation, and we ended up discussing merchant experience and new product initiatives at PayU.

Round 4: HR Round

The final round was with HR. It was mainly to gauge if I was a good fit at PayU. It was more of a conversation on my interests, who I am, and my hobbies outside of work.

The entire process lasted about a month, and finally, on one fine afternoon, an email popped up in my inbox bearing the good news. I was extended an internship offer at PayU. I was super delighted to begin this journey.

Transition from an Intern to a Full-Time Product Manager

But the story just began here. My experience at PayU as an intern was phenomenal. Most of the companies don’t offer much ownership to the interns, and they are usually hired to help with the day-to-day tasks of the firm. Luckily, at PayU, I was given the opportunity to work on an Innovation Track Project. And guess what? I owned the entire project and was responsible for building it from scratch and scaling it from 0-1. One of the reasons I like Product Management is that it gives complete ownership of a problem that one wishes to solve. At PayU, I got to exercise that kind of ownership to the fullest. The zeal was immense.

It was a 6-month long internship, but fortunately, I was extended a full-time Associate Product Manager offer after 3-months. I chose PayU primarily because of two reasons:

I loved the work at PayU.

More than that, I really loved the work culture and the people with whom I worked. My mentors were there to support me throughout, and it felt like being at the right place.

All I ever wanted was to kickstart my career in Product. I was fortunate enough to have a breakthrough at PayU, a happy ending to my placement process, and an amazing start to a new chapter of my professional life.

Fast forward to today; it’s been just over two months since I’ve been a part of PayU. Each day has something new in store for me, and I couldn’t have asked for a better learning experience.

So finally, what’s the biggest takeaway? Be patient and be persistent. Sooner or later, you’ll complete your jigsaw.

Thanks for reading 🙂

Wishing you all the best with your product journey!

The post My Product Head Start at PayU | Muskaan Bhambri appeared first on PayU Blog.

Having a degree in Mechatronics, my immediate job prospects were in the fields of automation and robotics. My internship experience too was limited to manufacturing and automation organizations like Eicher, L&T, Bharat Forge, JCB, Jaguar-Land Rover, Shridhan Automation, Eaton, and so on. While these experiences honed and enriched my learning, I was embarking on a completely new domain of FinTech with my first product-based role. FinTech, being a fast-growing modern industry with innovations first mindset checked all boxes for me.

I leveraged the guidance of my mentors to help me understand all that the job entails which, in turn, kindled my entrepreneurial spirit to build products. Though I was still wrapping my head around the nuances associated with the job title, the excitement of being part of a team that will build new financial products made me apply for the same.

Selection Process

After applying for the job, when most companies take up weeks and months to get back to you, PayU surprisingly contacted me within a few days. The professionalism they displayed with their warm undertones and the efficiency level kept me hinged during the rest of the interview process. Post the screening, the hiring for the role of PM included the following rounds:

Case Study Round

The case study round comprised of 3 sections – Design Questions, Product Management Questions, and Guesstimates. I was given questions for which I had to find solutions using creative thinking and problem solving within 7-8 hours. The assignment I was given required the analysis of content from different disciplines felt quite satisfying.

Product Thinking and Discussion Round

After the two preliminary rounds, I had to attend an interview with Saurabh Kumar, Associate Director-Products, now also my current manager, which felt like an insightful discussion more than an interview. Here, we focused on the how and why referring to the ways and reasons of the case study I did in the previous round.

Leadership Round

The leadership meet was one of the best parts of the hiring process. I was interviewed by Naveen Athresh who is one of the Top-100 Leaders of Forbes India and Sr. Director, Product, Merchant Experience, IXD, and Process Design at PayU. His statement regarding how one should think in fundamentals always by understanding the customers and their user problems before looking for problem solutions has stayed with me ever since. He continues to be my guru and inspires me to reach my goals.

HR Round

For the final round, I had to meet Mr. Denzil in HR where he asked me about my interests and briefed me on the work culture of the company. The hiring process took a total duration of around a month after which I received an offer letter & goodies from the company for the internship. I was super pumped to embark on this new chapter of my life!

From Innovation track to a Full-Time Product Manager

Watching an idea turn into reality over time and witnessing the process first-hand is as real as things can get within the corporate world. The role of a Product Manager gives this satisfaction.

At the start, we were given extensive training to set us up for success. This period was a whole new experience, I learned about concepts like user and market research, design thinking, A/B testing, etc. It was fascinating how each design or process decision that is made has an impact that is enough to bring behavioural changes in customers.

Post this training, I was given the opportunity to own a product Idea and build It from scratch with a talented team. We were given complete ownership to lead and deliver. During my tenure, I learned that a laser-sharp focus on metrics is extremely important for this role. Backing up things with data is one of the best lessons I have taken from this journey. It is fascinating to see how the data-driven thought process is extended to all the decisions made by the company relating to product sub-areas.

One touching episode during my tenure was when I contracted dengue and was hospitalized for a week. It was heart-warming to see how the mentors and HR provided all necessary support even beyond work. Their employee-centric approach has, personally, made me devoted to giving my best to the company.

Looking back, the journey I took while transitioning from one field to another, however drastic, was made easier because it was PayU. Now, as I continue to hone in the realm of product management and work full-time in the Merchant Experience Team owning a couple of initiatives, I realize that the fast pace at which I grew, was due to the culture, flexibility, and empathetic nature of the work environment PayU provides. I can confidently state that transitioning to a product-based role has been worth it. The journey was challenging, and yet the most fulfilling one I undertook.

The biggest piece of advice that this journey has provided me is to take risks and never let go of learning opportunities out of fear and apprehension.

Thanks for reading!

Wish you all the best in your product journey!

The post The Innovation Track that Landed Me at PayU | Aarat Bhatnagar appeared first on PayU Blog.

In this era where being contactless is the prime motive, a seller has to digitize delivery and payments to keep the business in shape. The reason behind every successful delivery is a trustworthy logistics partner who helps the seller in achieving this. Thus, an e-commerce venture should constantly upgrade itself to keep up with the needs of its customers by ensuring a seamless delivery. 

PayU Partnering with Shyplite 

Keeping the current demand for digitization of shipping and payments in consideration, the partnership of PayU and Shyplite is going to empower the business enterprises to ease payouts, payment collection, and financial tracking as well as shipping their products to end customers.  

One of the outcomes of this partnership is that it benefits the business owners on two of the most important fronts, one on managing payments and other being the customer satisfaction. This association will help enterprises build their brand better providing customers a seamless experience and on-time delivery.

Why Do You Need a Reliable Digital Payments Partner like PayU? 

Ever since the pandemic situation came into existence, the dependency on digital payments has risen as it gives us the facility to make contactless payments. So, in order to ensure the success of your business, a reliable payment partner like PayU is a must.  

PayU offers world-class yet simple digital payment tools with 100+ payment options, and high success rates customized to cater to the needs of your business and customers.

By signing up with PayU, you can accelerate your business to reach new heights without worrying about the payments and start accepting payments directly in your bank account.  

Sign Up Now

Shyplite – The right choice for all your shipping needs 

Shyplite is a SaaS-based logistics aggregator which helps in enabling API integrations with a well-established marketplace. This makes it a trusted logistics partner for 70,000+ sellers delivering to 26000+ pin codes in India and across 220 countries.

Signing up with Shyplite will help you run your e-commerce business smoothly with 30 + courier services, easy tracking, no subscription fee, easy integration, and the best customer experience.

So, if you are in quest of a reliable yet trustworthy shipping partner for your business, Shyplite is the one for you. In order to grow your online business effectively and efficiently, switch to an aggregator which will provide everything within a single platform.

Explore More

What’s in store for you to choose PayU as your payments partner? 

If you are not well-versed with the offerings of PayU, here’s a little something about us. PayU is India’s leading complete payment solutions provider company enabling financial growth for businesses of all sizes. Listed below are the major features of PayU. 

Easy & Quick Onboarding 
Accepting payments with PayU is quite simple. We offer 100% online onboarding! 

100% No-code Integrations 
Easy no-coding integration sets up your payments in 5 minutes.  

Enhanced Security  
Our ecosystem is completely PCI-DSS compliant that makes digital transactions 100% secure. 

Highest Success Rates 
With powerful user experience functionalities & real-time updates, we offer industry-best rates. 

Diverse Payment Options & International Payments 
We make it easy to accept cross-border payments. Offer 100+ payment modes.  

Same-day Settlements & Much More 
Reconcile your payments at one place, share invoices, issue instant refunds, make bulk payouts with a click, improve cash flow with same-day settlements, and much more! 

Our Existing Customers 

It’s nothing short of motivation to hear PharmEasy’s experience with us.  

“A PayU partner since inception, PharmEasy trusts and admires PayU’s quick responses to query resolution, which has led to better conversion rates. We are also happy that PayU supports the industry’s newest payment technologies. Our partnership experience has been smooth, with quick & effective resolutions.” 

Switch to PayU now & explore a seamless payments experience like never before! Get Started Now.  

The post Supercharge Your Payments with PayU While Shyplite Takes Care of Your Logistics appeared first on PayU Blog.